TERMS AND CONDITIONS

Please read this document carefully as it contains the terms and conditions of sale to which you agree to be bound if you use “Moroccan Patrimoine”. The terms and conditions set out below govern your use of the Moroccan Patrimoine website and any purchases you make through the Moroccan Patrimoine website.

These Conditions apply between you and the “Moroccan Patrimoine” brand.

For any complaints, requests for information or correspondence regarding these Conditions or the Moroccan Patrimoine website, please contact us in the Contact Us section.

Purchase of Moroccan Patrimoine Products

Eligibility criteria for ordering products :

You can only purchase products available for sale and whose details appear on the website https://moroccanpatrimoine.com

For personal use, by you or by the recipient(s) of the products you have designated for this purpose. Moroccan Patrimoine reserves the right to refuse any order at its sole discretion.

Details of the products available for sale (including their prices) are set out on the Moroccan Patrimoine website. Moroccan Patrimoine will use all reasonable care to ensure that all details, descriptions and prices of products displayed on the Moroccan Patrimoine website are accurate at the time such informations is published on the Moroccan Patrimoine website. Although we endeavour to keep the Moroccan Patrimoine website up to date, informations published at any given time may not always accurately reflect our position at the time you place your order. However, changes to prices or descriptions will not affect your order if we have already accepted it.

Payment Terms

You can pay by credit card, debit card or PayPal. The funds are debited from your card/account upon conclusion of the sales contract.

Cancellation of orders and returns:

You may change your mind and cancel your order for any reason within five (5) days of receiving your products.

If you choose to cancel your order, we will refund you:

– The full purchase price you paid.

Note: If you choose to cancel your order you will have to return the products ordered to us in perfect condition. Moroccan Patrimoine will NOT refund the shipping costs and return costs, and in the absence of return, we may charge you the costs we have incurred to recover said products.

DAMAGED OR DEFECTIVE PRODUCTS AND ORDER ERRORS

You may exchange or receive a full refund if the products you ordered are delivered damaged or defective, or if the products you received do not match the products you originally ordered.

In case of return of damaged, defective or incorrect products we will refund you:

– The full purchase price.

In case of exchange of damaged, defective or incorrect products we will:

– Ship replacement items free of charge.

STAY IN TOUCH

We want to keep you informed about all our offers, promotions and communication campaigns. To stay informed, simply go to the website https://moroccanpatrimoine.com/, click on “Newsletter” and reread the terms of our Privacy Policy.

HOW TO CONTACT US

– Email: contact@moroccanpatrimoine.com

General provisions

Moroccan Patrimoine reserves the right to:

– Modify or suspend, temporarily or permanently, the Moroccan Patrimoine website with or without notice; Moroccan Patrimoine will not be liable to you or any third party for any such modification or suspension.

– Modify the Terms and/or Delivery Terms as needed, and your continued use of the Moroccan Patrimoine website (or any part thereof) following any modifications will constitute your acceptance of such modifications. It is your responsibility to regularly review the Terms and/or Delivery Terms to keep yourself informed of any modifications. If you do not accept the modifications made to the Terms and/or Delivery Terms, you must immediately cease all use of the Moroccan Patrimoine website.

– If Moroccan Patrimoine modifies these Terms, your order will be subject to the Terms applicable on the date and time you placed your order. Copies of the appropriate version of the Terms can be obtained by email at the following address: contact@moroccanpatrimoine.com If any clause of the Terms is found to be void or unenforceable, that clause will be deemed deleted from the Terms and the other clauses contained in the Terms will remain in full force and effect.